How can we help?

We ship to addresses in the United States only. We don't currently ship internationally.

Nothing. Shipping is free on every order to a US address, with no minimum spend.

Orders are processed within 1 to 5 business days, then take 1 to 5 business days in transit, so most orders arrive within 2 to 10 business days. We process and ship Monday to Friday. Orders placed after midnight Central Time (CT) are processed from the next business day.

As soon as your order ships, we'll email you a tracking link. It can take a few hours for tracking to show updates after the carrier collects your parcel.

Contact us as soon as possible. We'll do our best to make changes before your order is packed, but once it has shipped we can't change the address or cancel it.

You can return eligible items within 30 days of delivery, as long as they're unused, complete and in their original packaging. See our full return policy.

Email us with your order number and the item you'd like to return. We'll reply with return instructions. Please don't send anything back before you hear from us.

Return shipping is the customer's responsibility. If an item arrives damaged, faulty or not what you ordered, contact us first and we'll sort it out.

Once your return reaches us and is checked, approved refunds go back to your original payment method within 5 to 10 business days. Your bank may take a little longer to show it.

Every part lists the models it's compatible with. Check your appliance's model number, usually on a label underneath or behind it, and compare. Still not sure? Send it to us and we'll confirm before you order.

Yes. Unless a listing clearly says otherwise, everything we sell is new and comes in its original packaging.

No. Topomic is an independent retailer. We aren't affiliated with, sponsored by or endorsed by the brands we sell, and all trademarks belong to their owners.

Often, yes. Sign up to our emails on the homepage to hear about restocks and new arrivals, or contact us to ask about a specific item.

Yes. Eligible products are covered by our 12-month limited warranty. See the warranty page for what's covered.

Email us your order number, the product, a short description of the problem and, if you can, a few photos. We'll reply within 2 business days.

Many products also have a manufacturer's warranty. Our warranty is in addition to it, and we're happy to point you to the right support team.

You can pay with the methods shown at checkout, which typically include major credit and debit cards and popular digital wallets.

Yes. Payments are processed through Shopify's encrypted checkout, and we never see or store your full card number.

All prices are in US dollars (USD).

No. You can check out as a guest. An account just makes it quicker to track orders and reorder later.